TQM-Strategic Lean is a comprehensive approach at implementing systemic improvements to Performance, Efficiency and Quality of care. An organization can customize its total performance improvement initiative by implementing Total Quality Management and Lean tools that capitalize on the organization’s strengths and implement systemic improvements that assure process compliance, accuracy and consistency.
Performance
Strategic management can unify department silos and address concerns of being fragmented, indecisive, lacking focus, accountability & responsibility by developing a strategic focus, building a management support staff structure, implementing a strategic cascade of performance responsibilities and linking organizational metrics to individual job performance reviews. TQM-Strategic Lean enables an organization to implement a robust and comprehensive management system that sets people free to exercise their intellectual prowess at achieving a unified goal.
Efficiency
An organization can resolve uncoordinated efforts, high defect rates, rework, product & service non-compliance, chronic quality issues, underutilized resources, high waste & scrap, long cycle times, late delivery of goods & services and low organizational process compliance by mapping the current process, exposing waste and inefficiencies, developing a systemic corrective action plan, develop organizational competencies and methodically implementing the plan. Strategic Lean enables an organization to develop a streamlined business process that ties in with process excellence objectives.
Precision
An organization can address chronic quality issues, reactive fire-fighting, and the lack of process control by conducting an extensive investigation at identifying root cause, formulating a comprehensive corrective action plan, developing organizational competencies and implementing a predictive quality system. Total Quality Management enables an organization to implement systemic improvements that enhance organizational effectiveness & efficiency.
